Refund policy

Oops! Did you need to return your ceramic treasure? No worries—here’s the scoop:

1. Return Timeframe:
   - You’ve got 2 days to decide if your ceramic item is a keeper. If not, send it back our way!

2. Condition:
   - Make sure your item is still in its original packaging and hasn’t been used. Think of it like returning a pair of shoes—clean and ready for a new home!

3. Damaged or Defective:
   - If your item arrived looking like it took a tumble, let us know within 24 hours. We’ll sort out a replacement and cover the return shipping.

4. How to Return:
   - Just drop us a line at hello@themotleyshop.in , and we’ll help you through the return process. Easy peasy!

5. How to Exchange:
   - Contact us at hello@themotleyshop.in or +917838200144 to start the exchange process. We'll help you pick out something you'll love!

6. Final Sale Items:
   - Items labeled as "Final Sale" or "Custom Made" can’t be returned. They’re one-of-a-kind!

Got questions or need a hand? We’re here for you! Just give us a shout.